Privacy Policy
Pro Biz Solutions (hereinafter referred to as “the Company,” “we,” or “us”) respects your privacy and strives to protect your personal data. This Privacy Policy (hereinafter referred to as “the Policy”) explains the types of personal data we collect, how we use, process, and protect it, as well as your rights concerning your data in accordance with applicable data protection laws.
- Definitions
1.1. Personal Data: Any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”).
1.2. Processing of Personal Data: Any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organization, storage, updating (updating or modification), extraction, use, transfer (distribution, availability, or access), anonymization, blocking, deletion, and destruction of personal data.
1.3. Data Subject: The natural person to whom personal data relates and is processed by the Company.
- What Data Do We Collect?
2.1. Contact Information: Name, email, phone number, address, position in the company.
2.2. Interaction Data: Data related to your interactions with our website (such as page browsing history, use of website functions, cookies).
2.3. Financial Data: Bank account details, credit card data, or other payment data if required for financial transactions.
2.4. Technical Data: IP address, device type, browser, operating system, location data, along with cookies and similar technologies.
2.5. Preference Data: Information you voluntarily provide about your preferences, interests, and expectations regarding our services and products.
- Purposes of Data Processing
3.1. Providing Services: Processing the necessary data to fulfill our obligations related to providing services, such as creating and maintaining accounts, processing orders, and providing access to specific features on the site.
3.2. Marketing Communications: Sending promotional and informational materials to you, as well as notifications about new products and services, provided you consent to receive such messages.
3.3. Personalizing Experience: Using your data to enhance the user experience, including personalizing content, offers, and recommendations based on your interests and preferences.
3.4. Analytics and Service Improvement: Analyzing the use of our website and services to enhance performance, as well as conducting research and developing new products.
3.5. Security: Protecting the legal rights and interests of the Company, including preventing fraud, conducting internal investigations, and complying with legal requirements.
- Legal Bases for Data Processing
We process your data based on the following legal grounds:
Your consent: To receive marketing information or to process personal data not necessary for contract execution.
Necessity for contract performance: Processing your data to provide services, process orders, and any other actions under the contract.
Legitimate interests: To protect our legal rights and interests, as well as to improve the quality of our services.
Compliance with legal obligations: When data processing is necessary to comply with legal requirements.
- Cookies and Similar Technologies
We use cookies and similar technologies (such as web beacons, pixels, local storage, and other tracking technologies) to collect and store information about how you interact with our website. These technologies help us provide enhanced services, personalized content, and analyze user behavior to improve website performance. Below is a more detailed description of how cookies work and the types of data we collect using them.
5.1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit our site. These files allow the site to recognize your device and remember your preferences and settings (such as interface language, region, and display settings) so you do not have to re-enter them each time you visit the site.
5.2. What Types of Cookies Do We Use?
We use different categories of cookies, which can generally be divided into the following groups:
- Necessary Cookies: These cookies are essential for the website to function properly. Without them, basic services like login, navigation, or access to secure areas cannot be provided. These cookies do not collect data for marketing purposes or track your activity on other sites.
- Functional Cookies: These cookies allow the website to remember your choices and settings (like language, region, or font size) to offer a personalized experience. They can also be used to provide requested services, such as watching a video or commenting on a blog post.
- Analytical and Statistical Cookies: These cookies collect information about how users interact with our website, such as the most visited pages and the time spent on the site. This data is used solely for analytical purposes to improve the site’s performance and is not used to identify individual users.
- Advertising Cookies: These cookies are used to display ads that may be relevant to you. They enable us to show suitable ads on our website or on other sites based on your behavior and interests. They can also be used to track the frequency of ad views and measure the effectiveness of advertising campaigns.
- Social Media Cookies: These cookies allow you to interact with our pages and content through social media platforms. For example, when you click the “Share” or “Like” button, a social media platform such as Facebook or Twitter may record your interaction.
5.3. How Do We Use Similar Technologies?
In addition to cookies, we may use similar technologies to track your activity on the site:
Web Beacons (or Pixels): These are small graphic images embedded in emails or website pages. They help track activities like opening emails or visiting pages.
Local Storage: This technology allows more data to be stored in the user’s browser than cookies. Local storage is used to save user preferences and settings.
5.4. Purposes of Using Cookies and Similar Technologies
We use cookies and similar technologies to achieve the following goals:
- Improve the User Experience: Storing preferences and settings helps streamline and speed up your website usage.
- Personalize Content and Ads: We can tailor content and ads based on your behavior and interests, helping you receive more relevant information and offers.
- Analytics and Statistics: Analyzing user behavior on our site helps us understand how to improve the site’s structure and content to make it more useful and informative.
- Ensure Security: We use cookies to prevent fraud, unauthorized access to your account, and to protect our website.
5.5. Managing Cookies
You can manage cookies through your browser settings, where you can:
- Disable cookies: You can set your browser to block all cookies or notify you before they are saved. However, some site functions may become unavailable or not work properly if you disable cookies.
- Delete cookies: You can delete cookies that have already been saved on your device at any time through your browser settings.
- Modify preferences: Most browsers allow you to customize cookies for specific sites or types of cookies.
5.6. Third-Party Cookies
Cookies may be set by third parties, such as advertising networks or analytics providers. These parties may collect information about your interaction with our site and other sites for analytics or advertising purposes. We do not control the use of these cookies, so we recommend reviewing the privacy policies of these services.
5.7. Changes to Cookie Usage
We may update our use of cookies and similar technologies in line with legal changes or improvements to the functionality of our site. We will notify you of changes by updating this policy, and if necessary, we will ask for your consent again regarding cookie usage.
- Your Rights
6.1. You have the following rights concerning your personal data:
Right of access: You can request a copy of your data and receive information about how it is processed.
Right to rectification: You can request the correction of your data if it is inaccurate or incomplete.
Right to deletion: In some cases, you can request the deletion of your data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent to its processing.
Right to restrict processing: You can request the restriction of the processing of your data in certain situations.
Right to data portability: In some cases, you have the right to receive your data in a structured, commonly used, and machine-readable format and transfer it to another controller.
Right to object: You have the right to object to the processing of your data in cases specified by law.
Right to withdraw consent: If data processing is based on your consent, you can withdraw it at any time.
To exercise your rights, you can contact us using the contact information provided in Section 9.
- Privacy Policy Updates
We may update this policy from time to time to reflect changes in legislation or our data processing practices. We will inform you of any changes by posting the updated version of the policy on our website. We recommend reviewing this page periodically for the latest information.
- Responsibility
Pro Biz Solutions is committed to complying with this policy and all applicable laws regarding personal data protection. We also encourage you to be cautious when submitting your personal data online and to follow cybersecurity recommendations.
- Contact Information
If you have any questions, comments, or requests regarding this Privacy Policy or the processing of your data, you can contact us using the following information:
Pro Biz Solutions
Email: info@probizsolutions.com
We are committed to ensuring the prompt and effective handling of all requests and complaints regarding personal data processing.